Changing the Default Password

NOTE: We strongly recommend that you change your default password to prevent unwanted access and processing to your equipment. To change the default passwords, please follow the steps below:

If you need help confirming or resetting the default password, please check the Helcim Handbook you received in your account approval email, or get in touch with a Guru by Phone 1 (877) 643-5246 or by email (help@helcim.com).

• Press #
• Press 6 for Security
• Press 2 for PW Params
• Press 2 for PWSup (for user type: supervisor)
• Enter the new password. It must be 7 characters long and contain one letter. To create a letter, press the corresponding number key and press F to cycle through letters.
• Press the green OK
• Press red X to go back to the welcome screen

You must follow the steps above for each user type.