Changing the Default Password
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
NOTE: We strongly recommend that you change your default password to prevent unwanted access and processing to your equipment. To change the default passwords, please follow the steps below:
If you need help confirming or resetting the default password, please check the Helcim Handbook you received in your account approval email, or get in touch with a Merchant Experience Specialist by Phone 1 (877) 643-5246 or by email ([email protected]).
2for PW Params
2for PWSup (for user type: supervisor)
- Enter the new password. It must be 7 characters long and contain one letter. To create a letter, press the corresponding number key and press
Fto cycle through letters.
- Press the green
- Press red
Xto go back to the welcome screen
You must follow the steps above for each user type.