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Connecting to a Network

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

You can connect your Poynt Smart Terminal to their Internet using WiFi or an Ethernet connection.


  • Access swipe down menu by swiping down from the top of the screen.
  • Select wifi icon.
  • Select your preferred secure wifi network.
  • Enter password and click connect.


To use ethernet connection, you must connect the ethernet cable to the base station and have Poynt device cradled.

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