How to Set an Admin User
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
Follow these instructions to set an Admin User for the Ingenico Telium Terminals (Both the iCT220 and the iCT250).
You might encounter a "Set Admin User†prompt on your terminal that you are unable to remove by resetting the terminal. If this occurs, please follow these steps to remove the message.
1. Set the Admin User
| Display Message | Steps |
|---|---|
| SET ADMIN USER | Press Enter |
| ADD ADMIN / ENTER ADMIN NAME | Press 1 then press Enter |
| ADD ADMIN / ENTER ADMIN PASSWORD | Key in your admin password and press Enter |
| CONFIRM ADMIN PASSWORD | Key in your admin password and press Enter |
Select No |
2. Perform a Key Load
- Press
# - Press
8for Host Management - Press
2for EMV Public Key Load - Press
1for EMV Public Key Load and wait for the Download Successful message - Press the green
OKkey - Press the red
Xuntil you return to the main screen