SRED Encrypted USB Keypad and Reader

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

Setup

1. Plug in the card reader through the USB port on your computer
2. Login to your Helcim Account and click on a Commerce feature
3. Click on Settings in the upper right corner
4. Click on Merchant Account Settings and Virtual Terminal Settings
   
5. SRED Key Status toggle the radio button to On
   
6. If you want the reader to ask for a PIN before you process a transaction: a. enable it here: Require Security Code toggle the radio button to On b. Enter a Secure Code of your choice c. on the SREDKey reader, press #Admin, press 6, press Enter
   
7. Press Save

Processing

1. Click on Payments and Transactions after you have logged into your Helcim Account
2. Select New Transaction and Virtual Terminal
3. Fill out Amount and any pertinent information
4. Click on the blank space inside the Card Data text box
5. Manually key or swipe the card on the reader
6. Click Process Transaction