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Enabling Tip Guide

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

If you wish your terminal to provide a tip recommendation to your customer, you will need to enable the "TIP GUIDE" feature:

  • Press #
  • Press 3 for Setup Menu
  • Press 4 for Trans Options
  • Press 5 for Tip Options
  • Press 4 for Tip Guide
  • Press 1 for Tip Guide
  • Press 2 for "DISPLAY" 8) Press the red X until back at the main screen

By default, the terminal will recommend 10%, 15% and 20%. To change these recommendations:

  • Press #
  • Press 3 for Setup Menu
  • Press 4 for Trans Options
  • Press 5 for Tip Options
  • Press 4 for Tip Guide
  • Select Tip Guide 1, 2 or 3
  • Enter a new percentage and press the green OK
  • Press the red X until back at the main screen

Related Articles

Enabling Tips
Removing Tips
Enabling an Automatic Tip
Enabling Tip Adjustment

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