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Overview of the ZJ-5809 Lightweight Thermal Printer

The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.

Below you will find an overview of the ZJ-5809 Lightweight Thermal Printer to help you determine if it is right for your business.

Works for: Helcim Payments app users on desktop and mobile users for supported Windows, macOS, Android, and iOS. This printer is not compatible with users accessing their Helcim account through a web browser, you must be using a downloaded version of the Helcim Payments app
Connection Type: Bluetooth for mobile devices and tablets, or USB for desktop users
Best for: Businesses that want mobile printing options (includes pouch that attaches to belts, and straps) or who want an affordable printing option to get started with. Cash Drawer Connection: Manual process, not connected to the printer
Prints: Transaction receipts only

Installation Instructions: Installing the ZJ-5809 Lightweight Thermal Printer
Paper Rolls: Available for purchase from Amazon, Staples, or a similar office supply store

Paper Imperial Metric
Type Roll Paper Roll Paper
Width 2.26" 57.5 mm
Roll Diameter 1.57" 40 mm
Paper Thickness 0.002" - 0.003" 0.06 - 0.08 mm

If you have added a logo in the Receipt Theme Designer it will not print on the paper copy with the ZJ-5809 Lightweight Thermal Printer, the receipts will be text only.

Related Articles

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Installing the ZJ-5809 Lightweight Thermal Printer
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Use Existing Desktop Printer with Helcim Payments

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