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Bank Payment Rules for Canadian Merchants

If you are a Canadian Merchant accepting Bank Payments from customers, there are some additional rules and regulations that will apply to you.

Please be aware that:

  • The first bank payment for a new customer will be completed three business days after they complete the PAD Authorization Form
  • If you edit the Bank Account Holder Name, Helcim will send a notification to the customer and funds will not be pulled from that account for 3 business days after the change is made
  • Your customer can cancel the PAD Agreement at any time, provided they give 30 days notice before the next debit

Please note that these guidelines are not to be considered an exhaustive list of Payment Canada rules and regulations for bank payments. For complete details or specific questions, please refer to the Payments Canada website.

Related Articles

Getting Started with Helcim Bank Payments (ACH or PAD Payments)
Invoices and Helcim Bank Payments
Using Bank Payments with Recurring Invoicing
Using Bank Payments with Subscription Management
Using the Virtual Terminal for Bank Payments
Adding a Bank Account to a Customer Profile
Sending Payment Requests with Bank Payments
Using Bank Payments with Hosted Payment Pages
How to turn off Helcim Bank Payments in Your Account
What to do if a Bank Payment is Returned
Bank Payment Transaction Statuses
Bank Payment Return Codes
How to View Customer Pre-Authorized Debit Agreements
Processing a Refund or a Void for a Bank Payment

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