Bank Payment Transaction Statuses

Please note that Helcim Bank Payments are currently in beta and are only available to small number of accounts. The Helcim Team will be in touch when the feature is released to all merchants.

Below is a breakdown of the different Bank Payment transaction statuses and what they mean.

Pending: The customer still needs to complete the bank authorization form.

Approved: The transaction has been processed and the funds will be released to your business in three business days.

Declined: The transaction was not able to be processed. Please review our article on Decline Codes for additional information.

Settled: The transaction has been deposited to your bank account.

Returned: The transaction has been returned to the customer, you will receive an email notification with the reason for the return and next steps that are needed before retrying the payment.