Skip to main content (Press Enter)
Helcim Logo
Click here if you return to contents

Bank Payment Transaction Statuses

Please note that Helcim Bank Payments are currently in beta and are only available to small number of accounts. The Helcim Team will be in touch when the feature is released to all merchants.

Below is a breakdown of the different Bank Payment transaction statuses and what they mean.

Pending: The customer still needs to complete the bank authorization form.

Approved: The transaction has been processed and the funds will be released to your business in three business days.

Declined: The transaction was not able to be processed. Please review our article on Decline Codes for additional information.

Settled: The transaction has been deposited to your bank account.

Returned: The transaction has been returned to the customer, you will receive an email notification with the reason for the return and next steps that are needed before retrying the payment.

Related Articles

Getting Started with Helcim Bank Payments (ACH or PAD Payments)
Bank Payment Rules for Canadian Merchants
Invoices and Helcim Bank Payments
Using Bank Payments with Recurring Invoicing
Using Bank Payments with Subscription Management
Using the Virtual Terminal for Bank Payments
Adding a Bank Account to a Customer Profile
Sending Payment Requests with Bank Payments
How to turn off Helcim Bank Payments in Your Account
What to do if a Bank Payment is Returned
Bank Payment Return Codes

Was this article helpful?

Feedback submitted - Thank you!

If you need immediate assistance please contact our Merchant Experience Specialists here