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Bank Payment Transaction Statuses

Below is a breakdown of the different Bank Payment transaction statuses and what they mean.

Pending: The customer still needs to complete the bank authorization form.

Approved: The transaction has been processed and the funds will be released to your business in three business days.

Settled: The transaction has been deposited to your bank account.

Returned: The transaction was not able to be processed and/or has been returned to the customer. You will receive an email notification with the reason for the return and the next steps that are needed before re-trying the payment. Please review our article on Bank Payment Return Codes for additional information.

Reversed: The transaction was reversed by your business. This status can also appear if you reverse a bank payment while that payment is in "Pending" status.

Related Articles

Getting Started with Helcim Bank Payments
Invoices and Helcim Bank Payments
Using Bank Payments with Recurring Invoicing
Bank Payment Rules for Canadian Merchants
Using Bank Payments with Subscription Management
Using the Virtual Terminal for Bank Payments
Adding a Bank Account to a Customer Profile
Sending Payment Requests with Bank Payments
Using Bank Payments with Hosted Payment Pages
How to turn off Helcim Bank Payments in Your Account
What to do if a Bank Payment is Returned
Bank Payment Return Codes
How to View Customer Pre-Authorized Debit Agreements
Processing a Refund or a Void for a Bank Payment

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