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Sending Payment Requests with Bank Payments

Please note that Helcim Bank Payments are currently in beta and are only available to small number of accounts. The Helcim Team will be in touch when the feature is released to all merchants.

Customers can quickly submit payment for text or email Payment Requests directly from their bank account.

To get started, log into your Helcim account and select Payments and Payment Requests.

Next, enter the details for your payment request the same as you would for a credit card payment, then specify either Bank Account for the payment method, or both Bank Account and Credit Card.

Once your customer receives the Payment Request, they can enter their banking information, before completing the authorization agreement and submitting their payment.

The customer will only need to complete the authorization agreement for the first payment with your business, future bank payment requests will simply ask the customer to submit their payment.

The customer will receive a copy of their authorization form for the bank payment and a receipt for the transaction once complete.

You will also be notified when the customer completes the authorization form and when the payment has been completed.

If you are a Canadian Merchant, please click here to view important information about using bank transfer payments.

Related Articles

Getting Started with Helcim Bank Payments (ACH or PAD Payments)
Bank Payment Rules for Canadian Merchants
Invoices and Helcim Bank Payments
Using Bank Payments with Recurring Invoicing
Using Bank Payments with Subscription Management
Using the Virtual Terminal for Bank Payments
Adding a Bank Account to a Customer Profile
How to turn off Helcim Bank Payments in Your Account
What to do if a Bank Payment is Returned
Bank Payment Transaction Statuses
Bank Payment Return Codes

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