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Accept Credit Card - Hybrid Terminal

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

Click New Transaction from the Dashboard and choose Credit Card

  • Enter the amount.
  • Choose the type of transaction you are processing (Purchase, Preauth, or Refund)
  • Toggle tax calculation on or off.
  • If you would like to associate a customer and/or an order, toggle "Optional Fields” on and fill in the information.
  • Press Continue
  • Make sure that the hybrid-terminal is chosen under hardware in Settings. For instructions on setting up your terminal to work with your Helcim Commerce app.
  • Have your customer follow the prompts on the terminal. If tips are enabled on the terminal, the customer will enter them during this step. They cannot choose tip amount in the app for this transaction type.
  • Once complete, the total authorized amount will show on the app's screen and will give you the option to e-mail the receipt to the customer.

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Accept Miscellaneous Tender
Accept External Debit or Credit Card
Accept Credit Card - Swipe
Accept Credit Card - Manually Keyed

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