Accept External Debit or Credit Card
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
This type of transaction should be chosen if you are processing a credit/ debit card on a retail terminal that is not connected to the POS system.
New Transaction from the Dashboard and choose
DB External or CC External
- Enter the amount ($)
- Enter the approval number found on the retail terminal printed transaction receipt for your reference (will not actually verify the validity of the transaction)
- Toggle tax calculation on or off
- If you would like to add additional information and/or to create an order, toggle “Optional Fields” on and fill in the information
Please note that this simply records the transaction details into your “Other Tender” transaction list and does not verify the validity of the transaction.