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Security Settings

Helcim Defenders help you evaluate the risk of a transaction based on several different factors.

You can configure your Helcim Defender settings by clicking on the Settings icon in the top toolbar of your Helcim Account and selecting Security Settings then Helcim Defender.

The Helcim Defender is an estimation of risk based on transaction factors listed below. There are no guarantees made on the transaction or chargeback outcome.

To begin using Helcim Defender toggle the radio button for Defender Status to On and then Check the box to confirm that you agree to the terms of service. Next, set the Ecommerce Automatic Protection and Settings fields. AVS Auto-Void: Toggle the radio buttons from On and Off. If the AVS comes back without a match, it will decline the transaction

  • Accepted AVS: The AVS response codes that would be accepted for address verification
  • Defender Auto-Void: Toggle the radio buttons from On and Off. If the score comes back below the score minimum, the transaction will be voided by Helcim Defender
  • Score Minimum: The minimum out of 10 that would automatically void the transaction, you can adjust this value using the drop-down menu.
  • Max Declined Transactions: The number of times a customer can try a credit card before the transaction is declined, you can adjust this field by typing in a new number. Click Save to apply your changes.

To learn more about how Helcim Fraud Defender works, check out this article here.

Related Articles

General Settings
Setting Up Your Merchant Account
Setting Up Email Alerts and Notifications
Manage Invoice and Merchandise Settings
Recurring Settings
Customer Settings
Using the Helcim Theme Designers

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