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Mobile App General Settings

  1. Tips – this give you the ability to toggle tips to be on or off by default (you can manually adjust this for individual transactions as well). In the fields below, you can choose the pre-defined percentages.
  2. Calculate Taxes on New Transactions – this gives you the ability to toggle tax calculation on or off by default (you can manually adjust this for individual transactions as well). The taxes will be those of your business location’s province/state by default. If you need the ability to change this, please contact our Support team.

POS Settings

  1. Calculate Taxes on POS Orders - you can toggle tax calculation to be on or off by default for your POS orders (you can manually adjust this for individual transactions as well). The taxes will be those of your business location’s province/state by default. If you need the ability to change this, please contact our Support team
  2. Enable Discounts - choose whether the discount field is displayed on the POS order page.
  3. Point-of-Sale Default Tile Layout – ability to choose which POS layout shows in the mobile app. If you do not see a layout you recently created, make sure to Sync the app first.

Hardware Settings

  1. Terminal Type - This lets you choose the hardware used to process card-present payments.
  2. Printer Type - This is used to connect your Bluetooth printer to the app in order to print receipts.

Approval Settings

  1. Open Cash Drawer on Cash Transaction - if a Bluetooth cash drawer is connected to the app, this setting, when enabled, will automatically open the drawer after each cash transaction.
  2. Signature on Approval - this lets you choose whether a signature is required for non-EMV transactions
  3. Merchant PIN to Continue - if enabled, after the customer swipes their card and signs, a PIN will be required to continue to the next screen.
  4. Approval Message to Customer - this will display after a transaction is complete

  1. Click Save Settings and you are ready to process!

Related Articles

Downloading the Helcim Payments App
Helcim Commerce Mobile - Get Started
Mobile App Layouts
Mobile App Configuration
Adding POS Hardware
Point-of-Sale
Mobile App Dashboard

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