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Finding Subscribers with Expiring Credit Cards

Help prevent bounced payments by identifying which subscriptions have customers assigned to them with credit cards that are going to expire.

Credit cards that expire within 30 days are moved to the Expiring tab.

To find subscriptions with expiring credit cards click on Recurring and Recurring Plans.

Next, select the recurring plan you want to review. Click on Subscribers under Manage Plan You are now able to view all of the subscribers who are assigned to this plan. Clicking on the Expiring and Expired tabs at the top of the screen will let you see which credit cards will be expiring soon, or if any have already expired.

If you notice that a subscriber was not billed automatically for their latest payment, it might be because their last payment was declined. Follow the steps in this article to correct their billing.

Related Articles

An Overview of Helcim Recurring Payments
What are Recurring Plans and Subscriptions?
Creating a New Recurring Plan
Adding a Subscriber to a Recurring Plan
Removing or Pausing a Subscriber from a Plan
Editing an Existing Subscriber
Creating Add-Ons for Subscribers
Editing a Recurring Plan
Removing or Pausing a Recurring Plan
Reporting Options for Recurring Plans
Importing and Exporting Recurring Plan Data
What to do if a Customer Is Not Billed Automatically

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