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Removing or Pausing a Recurring Plan

If you want to delete a recurring plan or pause it temporarily, you can do so within the Recurring Plans section of your Helcim Account.

To remove or pause a recurring plan, click on Recurring and Recurring Plans. Next, select the plan that you want to change. Once you are on the Plan Overview page, you can click on Delete in the bottom right-hand corner of your screen to remove the plan completely. If you just want to temporarily pause a recurring plan, not delete it, you can click on Edit on the Plan Overview page. Next, toggle the recurring plan status from On to Off to move the plan to INACTIVE. Click Save to apply the changes. The plan status will now be set to INACTIVE.

Related Articles

An Overview of Helcim Recurring Payments
What are Recurring Plans and Subscriptions?
Creating a New Recurring Plan
Adding a Subscriber to a Recurring Plan
Removing or Pausing a Subscriber from a Plan
Editing an Existing Subscriber
Creating Add-Ons for Subscribers
Editing a Recurring Plan
Finding Subscribers with Expiring Credit Cards
Reporting Options for Recurring Plans
Importing and Exporting Recurring Plan Data
What to do if a Customer Is Not Billed Automatically

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