Processing a Multi-Currency Transaction in the Virtual Terminal
Follow these steps if you would like to process a multi-currency transaction.
Please note that multi-currency processing is only available for merchants who signed up for Helcim before June 1, 2020 who are using Helcim's Legacy System.
To process a payment using the Virtual Terminal click on
Next, click on the
New Transaction drop-down in the right-hand corner of your screen and select
This will open up the Virtual Terminal where you can begin entering the Transaction Information.
- Select Terminal: You will need to select your multi-currency processing terminal for the transaction
- Transaction Type: Either a
- Amount: The purchase amount
Next, you can add the customer information.
Leaving the radio button as
On will allow you to manually add new customer information into the text boxes to create a new customer.
If the customer already exists in your Customer Manager, turn Auto-Generate to
Off to search through your customer list and select the customer you want to assign the transaction to.
If you have selected an existing customer, their credit card information will auto-populate in the Credit Card Information field. You can also manually enter the information.
Toggle the Auto-Generate button
Off to specify the type of invoice you are creating and to select the correct currency. If you do not toggle
Off the Auto-Generate button then the transaction will be processed in the default currency that you are depositing funds in.
The Address Verification Service information will auto-populate if you have selected an existing customer. Otherwise, you can manually enter the information.
When all the information has been entered click on
Process to complete the transaction.