Removing or Pausing a Subscription Plan

If you want to delete a subscription plan or pause it temporarily, you can do so within the Subscription Management section of your Helcim Account.

To remove or pause a plan, click on Subscription Management and Plans. Next, select the plan that you want to change. Once you are on the Plan Overview page, you can click on Delete in the bottom right-hand corner of your screen to remove the plan completely. If you just want to temporarily pause a plan, not delete it, you can click on Edit on the Plan Overview page. Next, toggle the plan status from On to Off to move the plan to INACTIVE. Click Save to apply the changes. The plan status will now be set to INACTIVE.