Download the App - Tablet or Mobile Phone

The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.

To begin using the Helcim Card Reader, you will need to download the Helcim Payments app.

There are two ways to find and download the Helcim Payments App for your tablet or smartphone device.

1. Through Your Helcim Account

You can find the download file by logging into your Helcim Account and clicking on App and Download. Once you're on the page, click on Tablet Version or Smartphone Version to select the version of the app that you want to download.

You can now select either the Apple App Store or Google Play Store by clicking the buttons on the bottom of the page to visit the app store and download the Helcim Payments app.

2. Through Your Device's App Store

You can find the app in your device’s app store or marketplace. If you’re using an Android device, open the Google Play Store. If you are using an Apple device, open up the Apple App Store.

Next, search for the Helcim Payments app. The app will have the Helcim logo as the profile image. Click on the app.
Click on Download or Install to add the app to your device. Once the Helcim Payments app has finished downloading, it should appear on either your home screen or the secondary screen of your device. Or click on Open in your app store to access the device.

Set up a user PIN to quickly log in to the Helcim Payments app. You can create your PIN by logging into you account at hub.helcim.com. See how to set your PIN here.