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Download the App - Workstations - Windows or Mac

The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.

To begin using the Helcim Card Reader, you will need to download the Helcim Payments app.

To download the app to your laptop or desktop computer begin by logging into your Helcim account through your browser as usual.

You can find the app by clicking on App and Download on the left-hand side of your screen once you are logged in.
Now, you can select the version of the app you want to download. The tabs at the top of the screen allow you to review the available options for Desktop Version, Tablet Version, and Smartphone Version.

To download the Helcim Payments app for your computer, click on the Download App button under Desktop Version.
You can also find the download files here:

Open the application that has downloaded to your device and follow the installation instructions.

Once the Helcim Payments app has finished downloading, it should appear on your desktop. Double click on the app to open it.

Set up a user PIN to quickly log in to the Helcim Payments app. You can create your PIN by logging into you account at See how to set your PIN here.

Related Articles

Download the App - Tablet or Mobile Phone
Syncing a Device - Workstation
Syncing a Device - Tablet
Syncing a Device - Mobile
Adding a Device
App Download and System Requirements

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