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Changing Your PIN

The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.

You can create a PIN to quickly log in to the Helcim app instead of using your password.

If you forget your PIN or want to change it, you can do so by logging into your Helcim account from a browser.

Once you have logged in, click on your name in the bottom left-hand corner of your screen and select My Helcim User. Next, select Security Settings from the menu options. Your Mobile App PIN will be displayed under the Security PIN section. If you want to change your PIN, type in the new numbers you want to use. To apply the changes click on Save in the top right-hand corner.

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