Accepting Payments in Terminal Mode
The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.
You can initiate payments in two ways, either from the terminal directly or from the Helcim Payments app.
After you have synced the Helcim Card Reader with the Helcim Payments app, you can decide whether you want to accept payments in terminal mode. You can switch between the two modes at any time by clicking on the
Card Reader icon and toggling the button
On to activate Terminal Mode or
Off to initiate payments from the app.
Initiate Payments in Terminal Mode
When the Helcim Card Reader has terminal mode turned
On you are able to enter payments directly into the card reader, bypassing the need to start payments through the app.
Simply type the sale amount into the card reader to begin the transaction, then pass it to your customer so they can finish entering their payment details. Terminal mode is useful when you need to bring the card reader to a customer directly, or if you are at an event or pop-up and don’t have easy access to your device.
Initiate Payments from the App
When terminal mode is turned off, you will initiate transactions using your device. To do this, click on
New Payment at the top of your screen to enter the purchase details. After you enter the payment details, the amount will be displayed on the screen of the Helcim Card Reader and you can pass the terminal to the customer to complete the transaction.