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Processing a Sale in Terminal Mode

The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.

Processing a sale in Terminal Mode lets you enter the transaction information directly into the card reader.

Using Terminal Mode does drain the card readers battery faster if the card reader is not connected via USB or plugged in during use.

If you would like to process a sale in terminal mode, simply open the Helcim Payments app and click on the Card Reader Icon in the top menu bar. Confirm that the Terminal Mode setting is toggled to On. You are now ready to process a payment. When the Terminal Mode option is on, you can initiate payments directly from the Helcim Card Reader by typing the transaction amount on the card reader keyboard.

As you enter the transaction amount and the customer enters their information for the sale, the screen on the Helcim Payments app will change to reflect the different stages of the transaction. However, you do not need to have the Helcim Payments app in front of you when you’re using the Helcim Card Reader in Terminal Mode.

Once the transaction is complete the Helcim Card Reader will re-sent to the Enter Amount screen. You will also see a Transaction Approved message in the Helcim Payments app. You can now process your next payment.

Related Articles

Accepting Payments in Terminal Mode
Processing a Refund or a Void
Reviewing Your Transactions and Batches
Processing a Sale in the App
Processing a Manual Transaction
Pre-Authorizations and Captures
Closing a Batch in the App

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