My Account Settings
The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.
You can access your account settings in the Helcim Payments App by clicking on the
Menu Button in the bottom right-hand corner of the screen.
Settings from the menu.
My Account settings, you can manage the terminal used to process payments on your device using the drop-down menu.
On the left-hand side of your screen, there is an option to
Send App Diagnostics. If you notice that the Helcim Payments app is not performing as expected, or if you are having issues, click this button to send a report to the Helcim team.
My Account settings, you can also access your
App Settings and
Local Peripherals settings for your account.