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How to run a Credit or Debit Transaction

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

Follow the directions below to run a basic Credit or Debit transaction using your Desk 3500 terminal:

  • From the Main Menu, Press 1 for Sale
  • Select Credit 1 or Debit 2
  • Enter Amount of transaction, Pass terminal to the customer (Tap, Swipe, Insert, or Key)
  • Print Customer Receipt? No1 Yes2

Related Articles

Desk 3500 Setup
How to Void a Transaction
How and When to Refund a Transaction
How to Capture a Transaction
How to Settle a Batch
How to Run Reports
How to Reprint a Receipt
How to Change Your Auto-Settlement Time
Performing a Partial Download
Performing a Maintenance Download

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