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How to Run Reports

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

In this article, we will review how to run a report.

  • From the Main Menu, Press Other 7
  • Select Reports Menu 3
  • Select desired report type from Menu:
    • Detail 1
    • Summary 2
    • Clerk 3
    • EMV Report 4
    • Stored Transactions 5
    • Recent Error 6
  • Select Print 1 Display 2
  • Save with your records

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Desk 3500 Setup
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How to Void a Transaction
How and When to Refund a Transaction
How to Capture a Transaction
How to Settle a Batch
How to Reprint a Receipt
Performing a Partial Download
Performing a Maintenance Download

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