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How to Void a Transaction

In this article, we are going to review how to void a transaction on your Desk3500 Terminal.

If a Terminal has not yet batched/settled for the day you can still Void a transaction to avoid and Refund fees.

  • From the Main Menu, Press Void 3
  • Search All 1
  • Scroll Transactions -
  • Select Transaction Enter Green
  • Confirm No 1 Yes 2
  • Use Approval Code 8
  • Print Customer Receipt? No 1 Yes 2

Related Articles

Desk 3500 Setup
How to run a Credit or Debit Transaction
How and When to Refund a Transaction
How to Capture a Transaction
How to Settle a Batch
How to Run Reports
How to Reprint a Receipt
How to Change Your Auto-Settlement Time
Performing a Partial Download
Performing a Maintenance Download

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