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Loading Receipt Paper

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

  1. Locate the latch at the top of the terminal and pull back to open the cover.
  2. Make sure the paper you are re-loading is thermal paper.
  3. Put the new roll in the slot with the thermal side facing up.
  4. Click the cover closed and rip off the extra length of the paper.

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