Skip to main content (Press Enter)
Helcim Logo
Click here if you return to contents

Connecting a Printer to Your Helcim Account

The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.

Helcim Payments works with several different printers so you can select what works best for your business.

Below you will find an overview of the printers that are currently compatible with Helcim Payments and details on which types of businesses they will work best for.

To purchase a printer you can view the available options under My Business, Equipment, and Order New Equipment in your Helcim account.

Printer Options ZJ-5809 Lightweight Thermal Printer Bluetooth Star Micronics TSP143IIIBi Star Micronics TSP143IIILAN Your Existing Desktop Printer
Works for Helcim Payments App Mobile and Tablet Users Yes Yes Yes No
Works for Helcim Payments App Desktop Users Yes No Yes Yes
Works for Helcim Web Browser Users No No No Yes
Connection Type Bluetooth for mobile devices and tablets, or USB for desktop users Bluetooth WiFi WiFi or USB
Cash Drawer Connection Manual open, not linked to printer Automatic open when printing receipts Automatic open when printing receipts Manual open, not linked to printer
Paper Rolls Available for purchase from Amazon, Staples, or a similar office supply store Available for purchase from Amazon, Staples, or a similar office supply store Available for purchase from Amazon, Staples, or a similar office supply store Standard 8.5 x 11 paper
Recommended For Affordable, mobile printing of paper receipts Printing large numbers of receipts or printing receipts in quick succession Connecting multiple devices to one printer and businesses with high volume printing needs Businesses that print invoices or don’t need to print receipts regularly

Additional Resources

Helcim Payments App Supported Devices

Related Articles

Overview of the ZJ-5809 Lightweight Thermal Printer
Installing the ZJ-5809 Lightweight Thermal Printer
Overview of the Bluetooth Star Micronics TSP143IIIBi
Overview of the Star Micronics TSP143IIILAN
Using Your Existing Desktop Printer with Helcim Payments

Was this article helpful?

Feedback submitted - Thank you!

If you need immediate assistance please contact our Merchant Experience Specialists here