Connecting a Printer to Your Helcim Account
The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.
Helcim Payments works with several different printers so you can select what works best for your business.
Below you will find an overview of the printers that are currently compatible with Helcim Payments and details on which types of businesses they will work best for.
To purchase a printer you can view the available options under My Business, Equipment, and Order New Equipment in your Helcim account.
| Printer Options | ZJ-5809 Lightweight Thermal Printer | Bluetooth Star Micronics TSP143IIIBi | Star Micronics TSP143IIILAN | Your Existing Desktop Printer |
|---|---|---|---|---|
| Works for Helcim Payments App Mobile and Tablet Users | Yes | Yes | Yes | No |
| Works for Helcim Payments App Desktop Users | Yes | No | Yes | Yes |
| Works for Helcim Web Browser Users | No | No | No | Yes |
| Connection Type | Bluetooth for mobile devices and tablets, or USB for desktop users | Bluetooth | WiFi | WiFi or USB |
| Cash Drawer Connection | Manual open, not linked to printer | Automatic open when printing receipts | Automatic open when printing receipts | Manual open, not linked to printer |
| Paper Rolls | Available for purchase from Amazon, Staples, or a similar office supply store | Available for purchase from Amazon, Staples, or a similar office supply store | Available for purchase from Amazon, Staples, or a similar office supply store | Standard 8.5 x 11 paper |
| Recommended For | Affordable, mobile printing of paper receipts | Printing large numbers of receipts or printing receipts in quick succession | Connecting multiple devices to one printer and businesses with high volume printing needs | Businesses that print invoices or don’t need to print receipts regularly |