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Viewing Statements and Settlement Information

The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.

You can view the details of your bank transfers (settlements), business statements, and merchant statements from within your Helcim account.

To access this information, begin by logging into your Helcim account.

View Your Bank Transfers

Click on My Business and Bank Transfers.
On this page, you can view a detailed list of any transfers of funds to or from your account. Including details such as the date initialized, estimated arrival day, the bank account the transfer is coming from or going to, and the withdrawal or deposit amount.
Use the calendar icon in the top right-hand corner of your screen to adjust the dates if you only want to see bank transfers for a specific date range.

View Your Business Statements

Clicking on My Business and Business Statements will show you the monthly statements for your Helcim account.
Click on Download to save a copy of the statement to your device.

View Your Merchant Statements

Click on My Business and Merchant Statements to view a list of all your available merchant statements. Your statement will include an overview of your sales, refunds, chargebacks, and processing fees for the month.
You can click on Download to save a copy of your merchant statement to your device.

Related Articles

Editing Your User Settings
Dashboard and Notifications
Managing Your Merchant Account Information
Managing Employee Roles and Settings
Default User Settings
Your Business Locations
Updating Banking Information
Ordering New Equipment
Completing Your PCI Compliance
Creating a Support Ticket
Understanding Bank Deposits

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