Performing a Partial Download

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

Please ensure the batches are settled in the terminal prior to the download.

For the Ingenico iCT220, iCT250, iWL220, and iWL250 (connected to the base with an ethernet connection):

• Press #
• Press 4 Maintenance
• Press 1 Download
• Press 2 Start Download
• Press 1 Software/ Param
  • Canadian merchants may see an additional screen after Start Download, in this case, press 1 Software/Param to begin the download

If you are having trouble completing this download, please give us a call at 877-643-5246 or e-mail us at [email protected]