Performing a Partial Download - IWL250 3G

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

Please ensure the batches are settled in the terminal prior to the download. Press the 7 key and follow the on screen prompts to settle your batch.

Important - These instructions are for the Ingenico iWL250 with a only cellular connection available.

To perform a partial download:

• Press #
• Press 4 Maintenance
• Press 1 Download
• Press 1 Setup
• Press 2 Wireless
• SSL -> ON
• Enter Host URL/IP -> Press Green OK key
• Enter Host Port -> Press Green OK key
• Enter Wireless APN ->Press Green OK key
• Enter Login -> Press Green OK key
• Enter Password -> Press Green OK key
• Enter TMS Identifier -> Press Green OK key.
  • Change this number if advised by the Helcim team by pressing the Yellow key and then enter the new number and Press Green OK key.
• Enter Software NR -> Press Green OK key
• Press 2 – Start Download
• Press 1 – Software/Param
  • Canadian merchants may see an additional screen after Start Download, in this case, press 1 Software/Param to begin the download
    If you are having trouble completing this download, please give us a call at 877-643-5246 or e-mail us at [email protected]

Additional Instructions for the Entrust Download

If you are completing the Entrust Download, you will have to complete the EMV keyload at this point. Please continue on to the key load instructions listed below.

• Press .,#* key
• Input your admin code (default is 1 2 3 4 5 6 7 F) and press Enter - if you have created your own admin code, please enter that now
• Press 8 Host Management
• Press 1 EMV Public Key Load to access the EMV Public Key Load menu (For some Canadian merchants, this may be listed as option # 2, in this case please be sure you're selecting the option that says EMV PUBLIC KEY LOAD)
• Press 1 EMV Public Key Load
• Terminal will communicate out, displaying “Receiving, Connecting, Receiving” until Key Load is complete
• Once complete, terminal will display “Download Successful Press Enter”
• Press Enter
• Press Cancel until ELAVON appears on display