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PMS/COMM Remote Download Failed Error Minus 4

If an error PMS/Comm Remote Download Failed Error Minus 4 appears on your terminal, that indicates that the terminal is trying to update overnight and has no connection.

Please perform a partial download in the morning with the below instructions:

Performing a partial download - INGENICO

For the Ingenico iCT220, iCT250, iWL220, and iWL250 (connected to the base with an ethernet connection):

Please ensure the batches are settled in the terminal prior to the download. If you are having trouble completing this download, please give us a call at 877-643-5246 or e-mail us at

Press #
Press 4 Maintenance
Press 1 Download
Press 2 Start Download
Press 1 Software/ Param

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