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Poynt Smart Terminal Setup & Activation

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

Your Set up box will contain a power adapter, a charging dock and the Poynt Smart Terminal.

Place the terminal close to a power source and near a strong WiFi connection. The bigger screen should be facing you, while the smaller screen should be facing your customers.

Plug in the power adapter to the charging dock and place the terminal on the charging dock. To power on the device, press the power button located in the back, on the right hand corner of the larger screen. It is recommended to charge the terminal for at least one hour before initial use.

Follow the instructions on the screen to connect the device to WiFi. Allow the device to download, install, and reboot.

Follow steps to Activate your device.

Follow the on screen directions and scan the QR Code from your Welcome E-mail.

You are set up and ready to start processing.

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