Processing a Refund
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
- Press
2
for RETURN - Enter the supervisor password
- Enter refund amount and press green
OK
button - Insert chip card into reader, swipe the card or manually enter the card number
- Have customer enter PIN and press green
OK
button - Select
YES
orNO
for customer copy of the receipt