Processing a Refund
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
- Open the terminal app.
- In the upper left hand corner- click and select
TRANSACTIONS
. - Select a transaction and click
REFUND
.
Only transactions with a green circle and white check can be selected for refunds.
- The refund will now process- next click
DONE
. - The refund is now complete.