Processing a Refund

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

• Open the terminal app.
• In the upper left hand corner- click and select TRANSACTIONS.
• Select a transaction and click REFUND.

Only transactions with a green circle and white check can be selected for refunds.

• The refund will now process- next click DONE.
• The refund is now complete.