Software Download Instructions
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
Please note that these instructions will only work for terminals connected via Ethernet (Internet).
- Press
F2 + F4
simultaneously - Enter Password: 1
ALPHA
ALPHA
66831 then pressEnter
- Press
2
for download - Press
Enter
(Group ID_1) - Enter Password: 1
ALPHA
ALPHA
66831 then pressEnter
- Press
2
for Multi App - Press
1
for Full Download - Press
2
for continue ( If screen gives youYES
andNO
options to erase group 1 and 2, chooseYES
. Then press2
for continue. - Press
purple
More key and press3
for TCPIP - Choose
Download
- Choose
Ethernet
- Choose
Download
- TERMMGT.Elavon.com press
Enter
(If screen does not show URL address, press far rightpurple key
for Edit. ChooseURL
string. Enter 198.203.12.20. PressEnter
. If decimals do not appear while entering the numbers, you will need to press1``ALPHA``ALPHA``ALPHA
to create the decimals. Ex.1981ALPHA``ALPHA``ALPHA
. - Port 443 press
Enter
( PressEdit
if it does not appear and enter number) - SSL True press
Enter
( PressEdit
if it does not appear and chooseTrue
) - Block Size 1000 press
Enter
( PressEdit
if it does not appear and enternumber
) - HEAP Size 4096 press
Enter
( PressEdit
if it does not appear and enternumber
) - Your Terminal ID will appear. Press
Enter
. ( If you need to enter a new TID pressEdit
and enternumber
) - App. Name, StarMA press
Enter
. - Resumable Download False press
Enter
- Press
Enter
four times - Press
F1
for Elavon