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Testing the Connection

Once your credit card machine is powered on, the first step is to do a "Key Exchange". This ensures that the terminal can communicate with Helcim and vice-versa.

  • Press #
  • Press 8 for Host Management
  • Press 1 for Key Exchange
  • Select YES

The terminal should connect and display a "Succeeded" message. If the key exchange is unsuccessful, contact technical support. Press the red X until back to the main screen.

The next step is to do a "EMV Key Load". This loads the encryption certificates for Chip & PIN transactions.

  • Press #
  • Press 8 for Host Management
  • Press 2 for EMV Public Key Load
  • Press 1 for EMV Public Key Load and wait for the "Download Successful" message
  • Press the green OK
  • Press the red X until back to the main screen

Related Articles

ICT220 / 250 Setup Guide
IWL220 Setup Guide
IWL250 Setup Guide
Configuring Your Connection
Replacing the Wireless SIM Card

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