Tip Adjustments

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

Note- tip adjustment is not allowed on some transactions.

Press TIP
Retrieve by SRVR, AMT, ACCT, OR INV# to search transactions.
Input Server ID, amount of transactions, last 4 digits of account # or invoice # and press ENTER.
Select ADJ to adjust the displayed transaction.
Select PREV or NEXT to scroll or select CANCEL to exit tip adjust.
If ADJ is selected:
- the current tip amount will display if entered.
- input new tip amount and press ENTER.
Tip adjust will display - APPROVED.
Select CANCEL to return to menu.