Tip Adjustments
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
Note- tip adjustment is not allowed on some transactions.
1) Press TIP
2) Retrieve by SRVR, AMT, ACCT, OR INV# to search transactions.
3) Input Server ID, amount of transactions, last 4 digits of account # or invoice # and press ENTER.
4) Select ADJ to adjust the displayed transaction.
5) Select PREV or NEXT to scroll or select CANCEL to exit tip adjust.
6) If ADJ is selected:
- the current tip amount will display if entered.
- input new tip amount and press
ENTER. 7) Tip adjust will display - APPROVED. 8) SelectCANCELto return to menu.