Tip Adjustments
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
Note- tip adjustment is not allowed on some transactions.
1) Press TIP
2) Retrieve by SRVR
, AMT
, ACCT
, OR INV#
to search transactions.
3) Input Server ID, amount of transactions, last 4 digits of account # or invoice # and press ENTER
.
4) Select ADJ
to adjust the displayed transaction.
5) Select PREV
or NEXT
to scroll or select CANCEL
to exit tip adjust.
6) If ADJ
is selected:
- the current tip amount will display if entered.
- input new tip amount and press
ENTER
. 7) Tip adjust will display - APPROVED. 8) SelectCANCEL
to return to menu.