Tip Prompts

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

Please note that you may need to contact our Help Team ([email protected]) in order to enable this option first

1. Press # 6.
2. Enter pass 1 alpha alpha 6 6 8 3 1.
3. Press TERMINAL
4. Press VIEW
5. Click NEXT a few times until you see the TIP PROCESSING option.
6. Press F3 for EDIT
7. Press NEXT until the desired prompt (ON-prompt) is displayed.
8. Press SELECT
9. Press EXIT
10. Tip should now prompt on your terminal screen during a transaction.