Transaction Void
The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.
If desired selection is not displayed, press
MORE
until option appears.
- Select
VOID
. If prompted, input the password 1AA66831 and pressENTER
. - Select
YES
to Void last transaction orNO
to Void a different transaction. - If you selected
YES
, selectYES
again to confirm the amount. - If you selected
NO
, please follow the steps below.- Select
INV#
orACCT#
to search transactions. - Input Invoice # or the last 4 digits of the Account # and press
ENTER
. - If desired transaction is displayed, select
YES
. - If desired transaction is not displayed, select
NEXT
to review other transactions orNO
to exit Void menu.
- Select
- Receipt will print once card is approved. Press
ENTER
to print customer receipt.