VX 520 Setup

The information in this article is for merchants using Helcim's Legacy System. If you signed up for Helcim on or after June 1, 2020, please click here.

You can connect your VeriFone VX 520 terminal using either an Ethernet (Internet) or Telephone connection. Please note that WiFi connectivity is not available for this terminal.

Ethernet Connection

1. Open rear panel on terminal by pressing down the tab and pulling the panel backwards.
2. Plug the ethernet cable into the ethernet port (labeled "ETH") on the back of the terminal and insert the other end of the cable into an open port on your router
3. Plug the power adapter into a wall outlet and then into the terminal (labeled with a lightning bolt) and turn the plug inwards towards the arrow
4. Place the rear panel back into the terminal by inserting the hooks on the panel in place and then press the terminal down until it clicks into place

Telephone Connection

1. Open rear panel on terminal by pressing down the tab and pulling the panel backwards.
2. Plug the telephone cable into the telephone line port (labeled with a telephone icon) on the back of the terminal and insert the other end of the cable into your telephone outlet
3. Plug the power adapter into a wall outlet and then into the terminal (labeled with a lightning bolt) and turn the plug inwards towards the arrow
4. Place the rear panel back into the terminal by inserting the hooks on the panel in place and then press the terminal down until it clicks into place