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Unboxing Your Helcim Equipment

The information in this article pertains to merchants who have signed up for Helcim from June 1, 2020, onward. If you are using Helcim's Legacy system, please click here.

Inside your shipment from Helcim, you will find the hardware you need to start accepting credit and debit cards.

The Helcim Card Reader

Inside the box with the Helcim Card Reader you will find:

  • Your new card reader
  • The card reader's battery
  • A six foot "L" connector USB cable
  • The card reader instruction manual

The Stand

Inside the box with the Helcim stand you will find:

  • The card reader stand
  • The stand and mounting case

The countertop stand is sold separately and is not included with the Helcim Card Reader.

Related Articles

Getting Started with the Helcim Card Reader
Using the Countertop Stand
Installing & Removing the Battery
Charging the Helcim Card Reader
Adjusting Screen Brightness

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